Shipping & Returns
All orders are processed and shipped from our Salt Lake City, Utah location within two to three business days of the order being placed. Shipping cost is calculated based on package weight and destination.
We understand that clothing needs to be tried on! Clothing items may be returned within 14 days of delivery date, and must be approved. E-mail us at firstname.lastname@example.org for a return code, which must be included with the returned item for a refund. Because we are such a small shop, we do not accept returns for non-clothing items. If you are dissatisfied with your purchase, please e-mail us and we will do our best to work something out. If your item arrives damaged, please contact us immediately so we can work it out with the shipping carrier.
Damages & Missing Packages
If you receive an item that is damaged, please contact us immediately. All damages must be reported within 48 hours upon receiving your order so that we can get a refund processed with the carrier.
Fellow Shop is not responsible for lost or stolen packages. Please contact your local post office to handle the situation.